Customer Testimonials
Angel was awesome in getting us into our new family car! Drove over 3 hours and worth every second.
Ford issued a recall notice on our truck. We called them and we did not need to take the truck to their garage. A technician came to our house to fix it and was fast, friendly and efficient. We are very satisfied with their service.
Purchased my new Ram truck thanks to Remy! Gracias a Dios!
Man! This truck is so fire!🔥 Remy help me get into my Lariat with no problem! You want the best deal , go see Remy at Mac Haik
They were very professional and knowledgeable.
Jessica got me my first truck! Thank you all for making it happen !
A little late review but it’s well deserved! Remy and his team went above and beyond to help get out of a very unfortunate and sticky situation and helped get into my Ram 1500! Remy thank you so much ! You are great !
Manny was very nice ! Thank you to Mac haik desoto for taking care of me .
Very impressed with the customer service and will be back!!
Very nice and knowledgable employees.
Great work and great deal on the pack of 3 oil changes and tire rotations. The service was quick and I found the video of the multipoint inspection very helpful. It was nice to see under my vehicle, thickness of the brakes, and condition of rotors and underbody. I was in and out in less than hour. Impressive!
This review is directed towards the Parts Dept. I've never purchased a car/ truck from here but I wouldn't hesitate doing so. Juan in the parts dept is a rockstar!! Great customer service and always helps me get the correct part I need. Always professional and in a great mood every time I walk in. Definitely a great person to deal with that actually cares about what the customer needs!! Love coming back here every time I need something!
Manny was helpful and professional. He helped me get my car today, easy and very trust worthy. Definitely recommend.
I had a wonderful experience at Mac Haik Ford DeSoto. The customer service was top-notch from beginning to end. Everyone was friendly and professional, making the entire process easy and stress-free. I want to give a special thanks to Michael Coates for going the extra mile to ensure I was well taken care of. I truly appreciate the fantastic service and would definitely recommend Mac Haik Ford DeSoto to anyone seeking a great dealership experience.
Adly provided outstanding customer service. Above and beyond the call of duty.
We had a fantastic experience buying our Mach-E from Chris Robertson. Chris was knowledgeable and super easy to work with. He answered all of our questions, made the entire process smooth, and genuinely cared about helping us find the right vehicle. If you’re looking for someone who is honest, professional, and great to work with, I highly recommend him. Thanks again for a great experience!
Thanks to Manny and TJ for helping me out, best service and the really care about their customers.
Very nice and respectful technician that performed work at my home.
I had the best sales experience with this dealership. The sales rep Greg Lewis was amazing. He made the process so quick and easy. I will definitely be working with this dealership in the future when I have my next purchase. Thanks Greg for making it a great experience!
I received great service at Mack Haik service department. I will gladly refer them to my friends and family. The staff was friendly and professional.
Charlie will get you rolling!!! Give him a call!!!
In and out ! Gave mac haik a chance and they took care of me ! Manny was nice and very helpful . Highly recommend
Great delearship to do business with!
Charlie will get you taken care of!!!
I had a great experience buying my 2022 Ford Bronco Sport. Gerardo Flores was friendly, professional, and made the whole process easy to understand. They answered all of my questions, were patient, and helped me throughout the purchase. I’m very happy with my vehicle and appreciate the excellent customer service. I would definitely recommend them to anyone looking to buy a car.
Didn't think it was possible Jessica me into a 2022 SUV! THANK YOU
Have received excellent maintenance and repair services over the years.
Manny helped us get a brand new family SUV! 10/10 service. Will be coming back for future purchases. Thank you Manny
Great dealership all departments
Great service and moves at your pace. No rush
My wife and I have purchased two cars from MacHaik and was totally satisfied with both. 1. A Ford Escape and 2. A 2015 Ford Explorer and got great performance out of both. All 5 stars apply.
Jessica was outstanding! She listened throughout the process on my wants and needs! Made it happen
I always have a pleasant experience with the Quick Lanes crew. This time my oil change was really fast.
(Translated by Google) I got my truck from Jay and he gave me a great deal, come see him for your car purchase. (Original) Agarre mi troka con Jay y me dio un buen trato, vengan a verlo por su compra de carro.
Outstanding customer service
Easy process glad we came to Mac Haik Desoto . Manny was great !
Easy process glad we came to mac haik DeSoto . Manny was great
I appreciate the professional service and care!
Josiah is a very pleasant representative to work with. He previously helped me days before regarding my truck. His patience, knowledge, and understanding made me feel at ease. I also appreciate the technicians who worked on my vehicle. I am unsure of which technicians were involved behind the scene, but thank you and thank you Kendrick for pointing out necessities on the video.
Mr Matlock is always courteous helpful and kind.
I had a great experience working with Christian. Buying a vehicle is a huge purchase, but Christian was patient, answered all of my questions, and never made me feel pressured. He kept me informed every step of the way and helped me get into the truck I really wanted. I really appreciated how easy he made everything and how responsive he was whenever I had questions. If you're looking for someone who's honest, knowledgeable, and easy to work with, I'd definitely recommend asking for Christian.
Mac Heik Ford reached out to me directly about my outstanding recall. They promised that a technician could come out to my home address and they followed through. Isaiahs was quick and professional. I highly recommend Mac Heik for their outstanding service.
Good Service
The man came out finished the work on my truck I was very happy with the work I was very happy with the professionalism I give it a thumbs up
The tech arrived promptly to my location to perform a recall upgrade. He was courteous and efficient.
go see christian! he was super fun to work with (even if i wasn’t lol) and i will 100% be sending other people his way. he helped me trade in my 370z for a bronco and made it super painless. 10/10.
Sales person Christian Gomez Quick and transparent deal no hidden fees
Michael was great everyone is very professional
Wonderful staff I’m so impressed with how fast I was in and out!! 5 stars, Love my new car!!!🥰
Jesus was exceptionally helpful and accommodating during our purchase experience. The purchasing process was very painless as well. Highly recommend!
Luis was great he worked with me and tried to make everything work out and did everything the way he intend great job Luis
Highly recommend the service department
Carlos great sales person! Easy process and made this deal happen!! Come see him!
I always have a great experience when I go
Michael and this dealership were super patient and kind. Everything was explained in detail and on top of excellent customer service the deal we got was spectacular! Thank you for the brand new 2026 Mustang!
(Translated by Google) Thank you Jessica for all your help! (Original) Gracias Jessica por todo su ayuda!
Manny was the man, hooking me up with this ride
Michael and the team met all my wants and needs to perfection. I recommend to any and everyone to go to this dealer if they want the best deal in town, great customer service, on great vehicles. Thank you all for making the process super easy!
Gret service
Saul had excellent customer service. He stayed connected with us and was very informative throughout our process. Our repairs were done right.
Great service
Service was great in my navigator recall. The Service guy came to my residence I'm happy
I just purchased a vehicle from Ms Jessica. Great job and great service ♥️♥️♥️ Th
All fives for Luis he's a very bright young man good customer service, communication 100% And transparent Emily the manager Down to Earth real people person Curtis Finance very fair and had the customers best interest, good to work with all around team. I will be a returning customer!
Manny and Jerado were very helpful and made the process fast and easy’
Bridget was awesome to work with, super smooth and easy process!
We had an amazing experience with Christian Gomez at Mac Haik! From the moment we walked in, he took the time to listen to what we wanted and needed without making us feel pressured. He worked hard to find us the right vehicle and was able to get us a payment that was even better than we expected.
This is our third vehicle purchase with Mac Haik, and this was by far one of the best experiences we’ve had. Christian was knowledgeable, professional, and made the entire process smooth and stress-free. We truly appreciate all of his hard work ... Read More Google - Jul 25, 2026
Incredible service! Finished sooner than anticipated. Anthony Price is incredible, ask for him if you’re looking for great service. Would always recommend this Ford to go to!
My sales man Christian G. Was Amazing!, very friendly, great at communicating and making the buying process super easy, great service definitely recommend going to him. I'm in love with my new car! 🙂
The leadership team was professional, accommodating and helpful. They went above and beyond to assist me and my family.
Our salesperson jesus was very helpful, he got us down to the payments to where what we could afford and he even threw in some other stuff. We looked at two other options before we settled on what we wanted. All around a awesome salesman
Great experience with our sales professional Remy all expectations met and super happy with service that’s you Remy
Jessica got me first car, she was very straightforward with everything. I came in for a 2017 Malibu with a lot of miles and left with 2023 nissian sentra with less miles than expected! Yall come shop and get right with a car
Went in Mac Hack Quick Lane for my State Inspection this morning. They were so friendly and got me in and out in a few minute. Highly recommend their service.
Staff are knowledgeable, courteous and professional.
(Translated by Google) Excellent service! Gerardo is super attentive and resolved our issue the same day! 100% recommended! (Original) Excelente servicio! Gerardo es súper atento y nos resolvió el mismo día! Recomendado 100%
Really appreciate you actually finding the problem and fixing it. Grand Prairie Ford had it twice and didnt find the problem. Also I was out of a truck for 2 weeks with no loaner from them. You guys made everything alot easier for me to keep running my buisness as normal while taking care of my big investment in that pickup.
I had an airbag recall for 2010 Lincoln MKZ. Had delayed getting this done as the car was not being driven. Our location away from the DFW metroplex made it challenging to getting this done. The car was under a do not drive warning. Through my son-in-law he reached out to Mac Haik Ford Desoto regarding my issue. I was immediately contacted by their service department to set up an on-site repair with the technician coming to my house, over an hour away. I am not a customer and yet the service was amazing. I was contacted when the technician was ... Read More Google - Jul 20, 2026
I had a fantastic experience buying my new vehicle here. I just returned to the US yesterday after being away for an entire year and needed a vehicle immediately. My salesman was incredible—he listened to exactly what I was looking for and quickly identified a car that closely matched my needs.
The entire process was smooth, straightforward, and completely free of the deceptive haggling you often expect at dealerships. While the final paperwork and administrative steps did take a while to finish up, the overall buying experience was highly positive. I really appreciate how transparent and helpful the team ... Read More Google - Jul 20, 2026
I heard good things about the service here, and they did not disappoint. The staff was friendly, the wait time was as promised, and I especially enjoyed the video of my car being serviced. That was a nice touch.
Remy and Manny was an amazing sales rep!!! The team here took very good care of me and made the transition fun!!! Thanks team 😊
They have great customer service and professionalism